Context HelpIf you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A pop-up window will show up. It includes elaborate information about all the operations that you can perform on the page in question. Each pop-up menu appears on the same page so that you can swiftly return to your work.
Video TutorialsWe have a huge library of how-to videos describing how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step educational videos.
F.A.Q.If you can't discover the solution you need, explore our comprehensive Frequently Asked Questions database, which comprises questions asked by real users and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new entries in order to embrace all the new additions and innovations associated with our platform.
Ticketing SystemIf you still can't discover the answer you searching for in the FAQ section either, you can get in touch with our great team of client support engineers available 24x7x365 and ready to help you with any issue. Each support ticket you send will be replied to within one hour (the average support ticket response time is approximately 20 mins), so you won't have to wait a long time to receive an answer to your question.